#1572 avoid running cronjob tasks if they are already running. Change status to ERROR on exceptions.

#Fixes::158404979::Yogeshwar::In the workflow while updating the fields ,the field type multiple combo picklist allowing to enter the value apart from the value present in the picklist

#1611 Make comments in HelpDesk module internal by default and add a visual cue to already created comments to know which is internal and which is not

Allowing role based picklist values in list view, summay and detail view of record along with Reports