Send SMS Workflow task adding 2 x <br> to message
This is on a very recent and new installation of vtiger 6.4.0.
Our customer has set up several workflows on Tickets which send an SMS message to the customer when certain events happen.
He has reported that, whilst testing, on his mobile when he receives the message it is displayed with 2 x "
" in the message.
I have looked at the com_vtiger_workflowtasks table and the
s are not in the text of the worklfow task.
I have grepped the SMSNotifier module directories for 'br' and found nothing of interest.
However, in the vtiger_smsnotifier table there are records like this:
From ****/**** Helpdesk: Ticket ref: TT134917. Update: <br><br>comment added to sms ticket. DO NOT reply to this message. Call **** *** **** or email helpdesk@****.co.uk
The Workflow is using the placeholder "$lastComment".
I traced this to modules/com_vtiger_workflow/VTSimpleTemplate.inc in the function getComments().
It adds 2 x <br> to the message as in:
for ($i=0; $i<$numOfRows; $i++) {
$comment = $adb->query_result($result, $i, 'commentcontent');
if ($comment != '') {
$commentsList .= '<br><br>' . nl2br($comment);
}
}This is OK for emails (I guess) but not for SMS.
