In what context is this used @prasad? I have a customer who uses the "&" character quite a lot in text fields, company names, and list filter names etc. Is this going to restrict its use at all?

@lord_alan - This does not restrict usage in create/edit. ID values are hardended when it comes from UI. When filter is setup for reference field (ex: Tickets - Organization Name) (text) is usually used.

Limited set of character is allowed. (condition like starts with, contains can be used)

@prasad So let's say there is a company called "A & B Security Ltd". If this Organisation is then a reference field, will filters with some thing like:

Starts With: "A & B"

Still be supported?

You can use (contains) (B Security Ltd)

There are many companies that use not just alpha-numerics in their names (particularly the "&", but probably others too). Also what about other languages where there are all sorts of special characters with circumflex, umlauts, accents etc?

You can disable this hardening in such case. Remove check on ID.

Hmm, OK. This may affect a lot of users.

Will review if specific fields can be skipped.

This commit - b45941ec - now hardens reference field (parent_id) to be keyword allowing safe-label or number. id field will be CRMID or WSID or UUID format.

thanks @lord_alan for active watch.

👍