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Role Hierarchy in Vtiger is designed to reflect the typical organization hierarchy. User’s position in Role hierarchy will decide which records he/she can access. When Sharing Access is set to private, Users with a specific role can only view records that are assigned to them, and records that are assigned to users with a role below them.
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You can edit and create new roles to configure your organization hierarchy in vtiger CRM.
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* **Sharing rules**
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* [Sharing rules](https://code.vtiger.com/vtiger/vtigercrm-manual/wikis/Sharing-Rules)
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Sharing access will help the administrators to define how records should be shared among peers, subordinates, and superiors. Default sharing rules in Vtiger are set to public — everyone can see all records. If sharing rules are set to private, users can only view records assigned to them and records of users below them in the role hierarchy.
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