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Profiles are used to control actions that users can perform on records. In addition, profiles can be used to restrict access to specific fields or modules.
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* **Roles**
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* [Roles](https://code.vtiger.com/vtiger/vtigercrm-manual/wikis/Roles)
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Role Hierarchy in Vtiger is designed to reflect the typical organization hierarchy. User’s position in Role hierarchy will decide which records he/she can access. When Sharing Access is set to private, Users with a specific role can only view records that are assigned to them, and records that are assigned to users with a role below them.
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You can edit and create new roles to configure your organization hierarchy in vtiger CRM.
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