Groups.md

+A group is a set of users. It includes an individual user or can also include a combination of different users, roles, roles, and subordinates or other groups within an organization. With groups, you can build teams to share a common set of records.
+
+**1.Key features**
+
+The “Assigned To” field in any module lets you assign a record, either to an individual user or a group of users. When records are assigned to a group, all members associated with that group can access and perform operations on the record. This will help your users to work together as a team.
+
+For instance, If a support team member is on leave for the day, there is a chance that trouble ticket (case) assigned to him will not be resolved in time. You can decide whether the ticket to be assigned to a group so that all members associated with the group will get an email notification and anyone can handle that issue.
+
+A group supports following combinations
+
+ * Users: Admin can select Users to be a part of the group. Eg: Support Group.
+
+* Roles: All users associated with a role consist of a group. Eg: Sales Reps.
+
+* Roles and Subordinates: All users associated with the role, and its subordinates consist of a group.
+
+* Group: All users associated with the selected group can be part of another group.
+
+        Note! 
+
+        Groups will also help you to define custom sharing rules. You can 
+        define sharing rules to make a certain role, role and 
+        subordinates, or a group view records of another role, role and 
+        subordinates, or a group, respectively.
+
+**2.Creating Groups**
+
+You can create different groups to manage common set of operations within your organization
+
+Follow few simple steps to create a group
+
+   * Click on menu icon and click Settings.
+
+   * Click Groups under User Management.
+
+   * Provide label, description, and select appropriate entities as 
+     members of the group. Colours are illustrated to differentiate 
+     entities.
+
+  * Click Save to update changes.
+
+![Screenshot_from_2020-12-16_14-50-09](uploads/93b7c6cf8493fc706f480eb8dc2d69bf/Screenshot_from_2020-12-16_14-50-09.png)
+
+**3.Editing Groups**
+
+This feature enables you to modify existing groups to meet your requirements. Follow few simple steps to edit a group:
+
+* In the list view of groups, click on a pencil icon of the desired group
+  Modify fields.
+
+* Click Save to update changes.
+
+![Screenshot_from_2020-12-16_14-52-13](uploads/937d19fe34bd01f2083f73cc327edc04/Screenshot_from_2020-12-16_14-52-13.png)
+
+**4.Deleting Groups**
+
+Delete any existing group if it doesn’t meet your requirements.
+
+* In the list view of groups, click on delete icon of the desired 
+  group.
+
+
+![Screenshot_from_2020-12-16_14-54-00](uploads/b86d362c74b8c7406b20adba76b4da08/Screenshot_from_2020-12-16_14-54-00.png)
+
+* Transfer privileges to another existing group.
+
+![Screenshot_from_2020-12-16_14-53-55](uploads/b6699b9fe64618a7f327387bb38b5f9d/Screenshot_from_2020-12-16_14-53-55.png)
+
+
+* Click Save to update changes.
+
+
+
+