vt71: Workflow Create Ticket from PO Bug
I was trying to set this up for a customer on his 7.0.1 system and it wasn't working. I just tried it on a clean 7.1.0 system and the same problem arises.
Create a PO with a valid link to Contact in the Contact name field (contact_id).
Create a Workflow to create a new Ticket on every save of a PO Map the mandatory fields and also map the Contact name field of the Ticket to the Contact Name field of the PO.
Edit and save the PO.
A ticket is created but the Contact Name reference is not copied across - it is always empty.